Feedback That Sticks
Leadership & Management

Feedback That Sticks

90 minutes · Self-Paced / Coach-Led
Certificate Included
Module Overview

WHAT THIS MODULE IS ABOUT.

Leadership and management sit at the centre of every business outcome. When the leaders in your organisation are good — genuinely good, not just technically competent — everything else gets easier. Teams perform. Problems get solved before they escalate. People stay. When they're not, you feel it everywhere. In the churn. In the missed targets. In the conversations nobody's having. In the complaints that land at HR's door because a manager didn't know how to handle something six months ago. MTA's Leadership & Management modules are built for practising managers — not aspiring leaders in a classroom somewhere. Every module targets a real, specific problem that shows up in Australian workplaces every day. The content is practical, the delivery is focused, and the outcome is measurable by Monday morning.

$299 + GST

Per person — individual access

Mix & match any modules across all 9 categories.

Choose your format: 90 minutes
Self-paced (Individuals)Coach-led (Individuals & teams)
Delivery options
OnlineFace to Face (4+ modules)Hybrid (5+ modules)

30-Day Satisfaction Guarantee. Complete the module. If it doesn't deliver real value, we make it right. No fine print.

PASSPORT MEMBER?

This module is included in your Passport Membership. Unlimited access to 60+ modules from $99/month + GST.

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Is This the Right Module?

WHO IS THIS FOR.

This module is built for people who are already managing — and ready to manage at a higher level.

This module is designed for managers, team leaders and supervisors working in Australian businesses — particularly those in the Leadership & Management space who want practical, immediately applicable skills. It suits both experienced managers looking to sharpen specific areas and newer leaders building their foundations. No prior training or qualifications are required.

Not sure if this is the right module for your situation? Book a free 15-minute chat and we'll point you in the right direction — including whether self-paced individual access or coach-led delivery is right for your situation. No obligation, no sales pitch.

The Pain Points

WHAT PROBLEM IT SOLVES.

Sound familiar? These are the everyday frustrations this module is built to fix.

Teams That Underperform
The manager knows something's wrong but can't put their finger on it. Low energy. Quiet disengagement. People doing the minimum. The culture has quietly calcified — and nobody's addressing it.
Feedback That Bounces Off
Managers give feedback that bounces off. Either too soft to land, too blunt to be heard, or avoided entirely. The result: problems persist, resentment builds, and performance reviews become a ritual nobody values.
Promoted Without Preparation
Your best performer became your newest manager — and nobody gave them a roadmap. Now they're managing former peers, making it up as they go, and wondering why they used to love their job.
Module Breakdown

WHAT'S COVERED.

2 sections · 4 lessons

Feedback lands and sticks
Managers think ahead
What You'll Walk Away With

LEARNING OUTCOMES.

Feedback lands and sticks

Managers think ahead

Teams perform without constant oversight

One-on-ones become meaningful

Built To Travel

HOW THIS FITS.

Available for individuals and groups. Self-paced for individual learners. Coach-led for individuals or groups — face-to-face, online or hybrid. Delivered across Sydney, Melbourne, Brisbane, Perth, Adelaide, Canberra, Darwin, Hobart and regional Australia.

The MTA Difference

WHAT MAKES THIS DIFFERENT.

Every module ends with a Monday Morning Action — one specific, named commitment each participant takes from the session and applies before the week is out. Accountability is built in. No theory left on the table.

Teams perform without constant oversight
The manager's presence stops being the only thing holding the team together.
One-on-ones become meaningful
Weekly check-ins build trust, surface problems early and actually develop people.
Managers delegate effectively
Work gets handed off with clear expectations — and doesn't bounce back.
On Completion

CERTIFICATE OF COMPLETION.

MTA CERTIFICATE OF COMPLETION

A certificate of completion is included with every MTA module. Certificates are issued digitally on completion and can be shared with employers, added to LinkedIn, or saved for your professional development records. All MTA certificates are backed by our 30-day satisfaction guarantee.

Before You Start

SYSTEM REQUIREMENTS.

MTA modules are delivered online and require only a modern web browser and a stable internet connection. No specialist software or hardware is needed.

Modern web browser (Chrome, Firefox, Safari or Edge — latest two versions)
Stable internet connection (5 Mbps or better recommended)
Audio output (headphones or speakers) for video lessons
Approximately 90 minutes of uninterrupted time per module
For coach-led delivery — available for both individuals and groups — your MTA coach will confirm all technical requirements and venue setup well in advance of your session.
Common Questions

FREQUENTLY ASKED QUESTIONS.

Management is about getting work done through other people — tasks, systems, accountability. Leadership is about getting people to want to do it — vision, trust and a culture where problems get raised before they become crises. You need both, and most people in a manager's role are expected to deliver both without ever being taught either.
Respect is earned through consistency, clarity and competence — not by the title on your door. Being clear and fair about expectations, following through on what you say, and stopping the small inconsistencies that erode credibility are the fastest route to rebuilding it.
First, define 'difficult.' Underperforming, disruptive, and resistant to feedback are three different problems that need three different approaches. What works: a private, specific, non-emotional conversation early — name the behaviour, describe the impact, make the expectation clear, then follow through.
Keep Building

PAIR IT WITH THESE MODULES.

Feedback That Sticks works best when supported by strong communication and performance habits. These modules complete the picture.

Leadership & Management
DELEGATION THAT DELIVERS

Delegation That Delivers — a practical 90 minutes module for Australian managers and team leaders. Certificate of completion included.

90 minutes · Certificate included$299 + GST
Leadership & Management
ACCOUNTABILITY CONVERSATIONS

Accountability Conversations — a practical 90 minutes module for Australian managers and team leaders. Certificate of completion included.

90 minutes · Certificate included$299 + GST

Your Next Step

STOP REACTING.
START LEADING STRATEGICALLY.

Start self-paced today as an individual, or bring the whole team in with coach-led delivery. Not sure which is right for you? We'll figure it out together in 15 minutes. No obligation.

Add to My Program Book a Free 15-Min Chathello@mtacademy.au