Influence Without Authority
Communication & Workplace Relationships

INFLUENCE WITHOUT
AUTHORITY.

90 minutes · Self-Paced (Individuals) · Coach-Led (Individuals & Groups)|Certificate Included
Module Overview

WHAT THIS MODULE IS ABOUT.

Communication is the operating system every business runs on — and most teams haven't updated theirs in years. When it works, things move. Decisions get made. Conflict gets surfaced early. Customers feel heard. People stay.

When it doesn't, you feel it everywhere. Meetings that should've been emails. Emails that should've been meetings. The same misunderstanding playing out three times this month. A team where two people don't speak to each other, and nobody can quite remember why.

MTA's Communication & Workplace Relationships modules are built for the conversations Australian teams are actually having — and the ones they're avoiding. Every module targets a specific, recognisable workplace moment. The frameworks are practical, the language is real, and the change shows up in the next conversation.

$299+ GST

Per person — individual access

30-Day Satisfaction Guarantee. Complete the module. If it doesn't deliver real value, we make it right. No fine print.

Choose Your Format & Delivery

Choose your format: 90 minutes
Self-paced (Individuals)Coach-led (Individuals & teams)
Delivery options
OnlineFace to Face (4+ modules)Hybrid (5+ modules)

PASSPORT MEMBER?

This module is included in your Passport Membership. Unlimited access to 70+ modules from $99/month + GST.

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Is This the Right Module?

WHO IS THIS FOR.

Managers, team leaders and supervisors in Australian businesses
People in the Communication & Workplace Relationships space who want practical, immediately applicable skills
Experienced managers looking to sharpen specific areas
Newer leaders building their foundations
Anyone starting out, no prior training or qualifications required

Not sure if this is the right module for your situation? Book a free 15-minute chat and we'll point you in the right direction — including whether self-paced individual access or coach-led delivery is right for your situation. No obligation, no sales pitch.

The Pain Points

WHAT PROBLEM IT SOLVES.

Sound familiar? These are the everyday frustrations this module is built to fix.

Emails That Create More Work
Three-paragraph emails that should've been one line. Requests buried at the bottom. Tone that reads sharp when it wasn't meant to. Replies that trigger five more replies. Internal communication is a productivity tax — and most teams pay it every single day. Writing well at work is a skill. It can be taught.
Silos and Broken Trust
Departments that don't talk. Teams that blame each other when something goes wrong. The 'us versus them' feeling between ops and sales, head office and field, day shift and night shift. It's rarely about the work — it's about the relationships that were never built. Trust isn't an outcome. It's a habit.
The Conversations Nobody's Having
The performance issue everyone's noticed. The behaviour that's quietly eroding the team. The disagreement two of your leads have been carrying around for months. Nobody's said anything because nobody knows how to start. So the problem gets bigger — and the cost of finally addressing it gets higher every week.
Module Breakdown

WHAT'S COVERED.

2 sections · 90 minutes total · CAT02·MOD06

Trust gets built across teams
Hard conversations actually happen
What You'll Walk Away With

LEARNING OUTCOMES.

Trust gets built across teams

Hard conversations actually happen

People feel genuinely heard

Conflict gets resolved early

Built To Travel

HOW THIS FITS.

Available for individuals and groups. Self-paced for individual learners. Coach-led for individuals or groups — face-to-face, online or hybrid. Delivered across Sydney, Melbourne, Brisbane, Perth, Adelaide, Canberra, Darwin, Hobart and regional Australia.

The MTA Difference

WHAT MAKES THIS DIFFERENT.

Every module ends with a Monday Morning Action — one specific conversation each participant commits to having before the week is out. Accountability is built in. The skill gets used while it's still fresh.

Email and chat get shorter and clearer
Less back-and-forth. Fewer misreads. More time spent doing the work, not writing about it.
Trust gets built across teams
Silos soften. Cross-team work stops feeling like a battle. People start assuming good intent again.
Hard conversations actually happen
Managers stop avoiding. Issues get raised while they're still small and fixable.
On Completion

CERTIFICATE OF COMPLETION.

MTA CERTIFICATE OF COMPLETION

A certificate of completion is included with every MTA module. Certificates are issued digitally on completion and can be shared with employers, added to LinkedIn, or saved for your professional development records. All MTA certificates are backed by our 30-day satisfaction guarantee.

Before You Start

SYSTEM REQUIREMENTS.

MTA modules are delivered online and require only a modern web browser and a stable internet connection. No specialist software or hardware is needed.

Modern web browser (Chrome, Firefox, Safari or Edge — latest two versions)
Stable internet connection (5 Mbps or better recommended)
Audio output (headphones or speakers) for video lessons
Approximately 90 minutes of uninterrupted time per module
For coach-led delivery — available for both individuals and groups — your MTA coach will confirm all technical requirements and venue setup well in advance of your session.
Common Questions

FREQUENTLY ASKED QUESTIONS.

Be clear, be brief, lead with the point, match your tone to the audience, and re-read before you send. Long emails get skimmed. Vague emails create work for everyone else. Professional written communication is mostly editing — say what you mean in half the words.
Prepare what you want to say, lead with the behaviour and its impact (not the person), use specific examples, listen more than you talk, and agree a clear next step. Don't ambush, don't soften it into something they can't hear, and don't put it off any longer.
Active listening is fully concentrating on what someone is saying — including what they're not saying — instead of waiting to reply. It matters because most workplace conflict, misalignment and disengagement starts with people feeling unheard.
Keep Building

PAIR IT WITH THESE MODULES.

Influence Without Authority works best when supported by strong communication and performance habits. These modules complete the picture.

CAT02·MOD08
EMAIL, SLACK AND THE WRITTEN WORD

Email, Slack and the Written Word — a practical 90 minutes module for Australian managers and team leaders. Certificate of completion included.

90 minutes · Certificate included$299 + GST
CAT02·MOD03 · The Communication Program
FEEDBACK THAT LANDS

Feedback That Lands — a practical 90 minutes module for Australian managers and team leaders. Certificate of completion included.

90 minutes · Certificate included$299 + GST

Your Next Step

STOP REACTING.
START LEADING STRATEGICALLY.

Start self-paced today as an individual, or bring the whole team in with coach-led delivery. Not sure which is right for you? We'll figure it out together in 15 minutes. No obligation.

Add to My Program Book a Free 15-Min Chathello@mtacademy.au