RUNNING EFFECTIVE TEAM
MEETINGS.
WHAT THIS MODULE IS ABOUT.
The jump from doing the work to leading the people who do it is one of the biggest a career ever asks of someone — and it's almost always the one businesses prepare people for the least. A great technician, salesperson or nurse gets promoted, and overnight the skills that made them brilliant stop being the ones that matter most.
Suddenly it's not about how much they can produce. It's about how well they can set direction, have the awkward conversation, delegate without hovering, and earn the respect of people who — in some cases — were their mates a fortnight ago. That's a completely different job. And nobody taught them how to do it.
MTA's Emerging Leaders & New Managers modules are built for the first 6 to 18 months in a leadership role, when the habits that will define a manager for the next decade are being formed. Get this stage right and you build a confident, capable leader.
Choose Your Format & Delivery
PASSPORT MEMBER?
This module is included in your Passport Membership. Unlimited access to 70+ modules from $99/month + GST.
Learn About Passport →WHO IS THIS FOR.
Not sure if this is the right module for your situation? Book a free 15-minute chat and we'll point you in the right direction — including whether self-paced individual access or coach-led delivery is right for your situation. No obligation, no sales pitch.
WHAT PROBLEM IT SOLVES.
Sound familiar? These are the everyday frustrations this module is built to fix.
The new manager either overcorrects into being bossy and rigid — barking instructions, micromanaging, trying to look 'in charge' — or undercorrects into being everyone's friend, avoiding decisions and apologising for asking. Neither earns respect. The team senses the uncertainty.
They got promoted for being the best at the work — so they keep doing the work. They jump in to 'help,' redo tasks themselves, and stay back late catching up on the management side. The team doesn't grow, the manager burns out, and nobody's actually being led.
The title changed but the headspace hasn't. They still think in terms of their own tasks and performance — not the team's results or the development of the people around them. Until that penny drops, they're a senior team member with a manager's title.
WHAT'S COVERED.
6 sections · 90 minutes total · CAT09·MOD06
LEARNING OUTCOMES.
They think like a leader
They stop avoiding hard conversations
They reset peer relationships cleanly
They have a plan for the early days
HOW THIS FITS.
Available for individuals and groups. Self-paced for individual learners. Coach-led for individuals or groups — face-to-face, online or hybrid. Delivered across Sydney, Melbourne, Brisbane, Perth, Adelaide, Canberra, Darwin, Hobart and regional Australia.
WHAT MAKES THIS DIFFERENT.
Every module ends with a Monday Morning Action — one specific, named commitment each participant takes from the session and applies before the week is out. For a new manager, that first applied win is what turns shaky confidence into real momentum.
Respect built on clarity and consistency — not on barking orders or seeking approval.
Work gets delegated properly. The manager's day is spent leading, not catching up on it after hours.
The mindset shifts from personal performance to team results and developing people.
CERTIFICATE OF COMPLETION.
MTA CERTIFICATE OF COMPLETION
SYSTEM REQUIREMENTS.
MTA modules are delivered online and require only a modern web browser and a stable internet connection. No specialist software or hardware is needed.
FREQUENTLY ASKED QUESTIONS.
Newly promoted managers default to doing the work because doing the work is exactly what got them promoted. The shift is learning to genuinely value team output over personal output: delegate with clear expectations, coach people through problems instead of rescuing them.
Because the system sets them up for it. People get promoted for being excellent at the job, then are handed a team and zero training on the completely different skill of leading people. Research suggests around 60% of new managers underperform or fail in their first couple of years.
The single biggest shift is this: stop measuring yourself by what you personally produce, and start measuring yourself by what your team produces. In your first few weeks, listen more than you direct, get clear on what good looks like for each person, and fight the urge to do everything yourself.
PAIR IT WITH THESE MODULES.
Running Effective Team Meetings works best when supported by strong communication and performance habits. These modules complete the picture.
Managing Multigenerational Teams: a practical 90-minute module for Australian managers and team leaders. Certificate of completion included.
Managing Up — a practical 90 minutes module for Australian managers and team leaders. Certificate of completion included.
Your Next Step
STOP REACTING.
START LEADING STRATEGICALLY.
Start self-paced today as an individual, or bring the whole team in with coach-led delivery. Not sure which is right for you? We'll figure it out together in 15 minutes. No obligation.