PSYCHOSOCIAL HAZARDS AT
WORK.
WHAT THIS MODULE IS ABOUT.
Workplace health, safety and wellbeing has changed more in the last three years than in the previous twenty. Psychosocial hazards are now formally recognised under WHS law in every Australian state and territory. Burnout claims are up. Mental health is the leading driver of long-tail workers' compensation cost.
Most Australian businesses are still catching up. Policies have been updated. Posters are on the wall. EAP brochures are in the staffroom. But the day-to-day capability — the ability to spot, name and respond to psychological risk before it becomes a claim — is still missing in most workplaces.
MTA's Workplace Health, Safety & Wellbeing modules are grounded in the current legislation, the current Codes of Practice, and the conversations your managers are actually having (or avoiding) with their teams. No theory. No wellbeing-washing. Just the skills your people need to keep your workplace safe — physically, psychologically and legally.
Choose Your Format & Delivery
PASSPORT MEMBER?
This module is included in your Passport Membership. Unlimited access to 70+ modules from $99/month + GST.
Learn About Passport →WHO IS THIS FOR.
Not sure if this is the right module for your situation? Book a free 15-minute chat and we'll point you in the right direction — including whether self-paced individual access or coach-led delivery is right for your situation. No obligation, no sales pitch.
WHAT PROBLEM IT SOLVES.
Sound familiar? These are the everyday frustrations this module is built to fix.
Your best performer is suddenly disengaged. The most reliable person on the team has started making mistakes. Sick leave is creeping up. By the time it shows up in your metrics, the burnout has been building for months — and the recovery takes longer than the build-up.
The near-miss that didn't get reported. The bullying complaint that came in through a resignation letter instead of the proper channel. When people don't feel safe to raise problems, the problems don't go away — they just go underground. And they always come back, bigger.
Three years of constant change. Tight labour market. Doing more with fewer people. Your team is tired in a way that a long weekend doesn't fix. Engagement is slipping. Nobody on the leadership team is really sure what to do about it — because the usual playbook doesn't cover this.
WHAT'S COVERED.
6 sections · 90 minutes total · CAT04·MOD02
LEARNING OUTCOMES.
The mental health conversation happens well
Burnout is prevented, not just treated
People speak up early
WHS obligations are met — and documented
HOW THIS FITS.
Available for individuals and groups. Self-paced for individual learners. Coach-led for individuals or groups — face-to-face, online or hybrid. Delivered across Sydney, Melbourne, Brisbane, Perth, Adelaide, Canberra, Darwin, Hobart and regional Australia. All modules reflect current WHS legislation and the Codes of Practice.
WHAT MAKES THIS DIFFERENT.
Every module ends with a Monday Morning Action — one specific, named commitment each participant takes from the session and applies before the week is out. Accountability is built in. No theory left on the table.
Job design changes. Workload becomes a leading indicator, not a lagging one.
Near-misses get reported. Concerns get raised. Problems get solved before they become incidents.
Your psychosocial risk assessments stand up to regulator scrutiny. Your controls are real, not paper.
CERTIFICATE OF COMPLETION.
MTA CERTIFICATE OF COMPLETION
SYSTEM REQUIREMENTS.
MTA modules are delivered online and require only a modern web browser and a stable internet connection. No specialist software or hardware is needed.
FREQUENTLY ASKED QUESTIONS.
Under updated WHS regulations in force across every state and territory, employers must identify psychosocial hazards, assess the level of risk, implement controls, consult with workers, and review controls regularly. Regulators are now issuing improvement notices for excessive workload, unresolved conflict and inadequate reporting culture.
Burnout prevention is about job design, not just resilience training. The four biggest drivers are unsustainable workload, low control, poor role clarity, and lack of genuine recovery time. Fix those upstream and you prevent burnout. Monitor workload as a leading indicator, build genuine recovery into the work pattern, and train managers to spot the early signs.
Listen first. Don't try to diagnose, fix or counsel. Acknowledge what they've shared, then ask what support would actually help. Connect them to professional support — your EAP, their GP, or a specialist service. Follow up once a few days later, then again a week after that — so they know it wasn't just a tick-box conversation.
CONTINUE THE JOURNEY.
Psychosocial Hazards at Work is Module 2 of 4. The full Wellbeing & Safety Program takes you through WHS for Managers and Supervisors, Psychosocial Hazards at Work, Mental Health Conversations for Managers and Building a Safety Culture.
The Manager's Role in WHS — a practical 90 minutes module for Australian managers and team leaders. Certificate of completion included.
When Someone's Not Okay — a practical 90 minutes module for Australian managers and team leaders. Certificate of completion included.
Safety Culture Starts with You — a practical 90 minutes module for Australian managers and team leaders. Certificate of completion included.
Your Next Step
STOP REACTING.
START LEADING STRATEGICALLY.
Start self-paced today as an individual, or bring the whole team in with coach-led delivery. Not sure which is right for you? We'll figure it out together in 15 minutes. No obligation.