MENTAL HEALTH CONVERSATIONS FOR
MANAGERS.
WHAT THIS MODULE IS ABOUT.
Workplace health, safety and wellbeing has changed more in the last three years than in the previous twenty. Psychosocial hazards are now formally recognised under WHS law in every Australian state and territory. Burnout claims are up. Mental health is the leading driver of long-tail workers' compensation cost.
Most Australian businesses are still catching up. Policies have been updated. Posters are on the wall. EAP brochures are in the staffroom. But the day-to-day capability — the ability to spot, name and respond to psychological risk before it becomes a claim — is still missing in most workplaces.
MTA's Workplace Health, Safety & Wellbeing modules are grounded in the current legislation, the current Codes of Practice, and the conversations your managers are actually having (or avoiding) with their teams. No theory. No wellbeing-washing. Just the skills your people need to keep your workplace safe — physically, psychologically and legally.
Choose Your Format & Delivery
PASSPORT MEMBER?
This module is included in your Passport Membership. Unlimited access to 70+ modules from $99/month + GST.
Learn About Passport →WHO IS THIS FOR.
Not sure if this is the right module for your situation? Book a free 15-minute chat and we'll point you in the right direction — including whether self-paced individual access or coach-led delivery is right for your situation. No obligation, no sales pitch.
WHAT PROBLEM IT SOLVES.
Sound familiar? These are the everyday frustrations this module is built to fix.
Psychosocial WHS regulations are now in force in every state. Your policies have been updated. Your training hasn't. Managers don't know what counts as a psychosocial hazard, let alone how to assess or control one. An inspector visit would be uncomfortable. A claim would be worse.
An employee tells their manager they're not coping. The manager panics — either over-promises support they can't deliver, brushes it off, or tries to play counsellor and makes it worse. Six weeks later there's a stress claim, or worse, a resignation that came as a complete surprise.
Your best performer is suddenly disengaged. The most reliable person on the team has started making mistakes. Sick leave is creeping up. By the time it shows up in your metrics, the burnout has been building for months — and the recovery takes longer than the build-up.
WHAT'S COVERED.
6 sections · 90 minutes total · CAT04·MOD03
LEARNING OUTCOMES.
People speak up early
WHS obligations are met — and documented
Respect is the standard, not the policy
Psychosocial hazards are identified early
HOW THIS FITS.
Available for individuals and groups. Self-paced for individual learners. Coach-led for individuals or groups — face-to-face, online or hybrid. Delivered across Sydney, Melbourne, Brisbane, Perth, Adelaide, Canberra, Darwin, Hobart and regional Australia. All modules reflect current WHS legislation and the Codes of Practice.
WHAT MAKES THIS DIFFERENT.
Every module ends with a Monday Morning Action — one specific, named commitment each participant takes from the session and applies before the week is out. Accountability is built in. No theory left on the table.
Managers spot the signs before they become claims — and know exactly what to do next.
Listen, acknowledge, connect, follow up. No diagnosing. No fixing. Just the right response.
Job design changes. Workload becomes a leading indicator, not a lagging one.
CERTIFICATE OF COMPLETION.
MTA CERTIFICATE OF COMPLETION
SYSTEM REQUIREMENTS.
MTA modules are delivered online and require only a modern web browser and a stable internet connection. No specialist software or hardware is needed.
FREQUENTLY ASKED QUESTIONS.
Listen first. Don't try to diagnose, fix or counsel. Acknowledge what they've shared, then ask what support would actually help. Connect them to professional support — your EAP, their GP, or a specialist service. Follow up once a few days later, then again a week after that — so they know it wasn't just a tick-box conversation.
Workplace safety is about preventing harm and is a legal obligation under WHS law. Workplace wellbeing is broader — it includes safety, but also covers thriving, engagement and sustainable performance. Safety is the floor. Wellbeing is the ceiling. In 2026, Australian regulators expect both.
Psychological safety is built on four behaviours, repeated consistently: leaders admit their own mistakes openly, leaders respond well when problems are raised, team members are genuinely heard before decisions are made, and disagreement is treated as data, not disloyalty. It's a daily practice, not a policy.
CONTINUE THE JOURNEY.
Mental Health Conversations for Managers is Module 3 of 4. The full Wellbeing & Safety Program takes you through WHS for Managers and Supervisors, Psychosocial Hazards at Work, Mental Health Conversations for Managers and Building a Safety Culture.
The Manager's Role in WHS — a practical 90 minutes module for Australian managers and team leaders. Certificate of completion included.
Psychosocial Safety at Work — a practical 90 minutes module for Australian managers and team leaders. Certificate of completion included.
Safety Culture Starts with You — a practical 90 minutes module for Australian managers and team leaders. Certificate of completion included.
Your Next Step
STOP REACTING.
START LEADING STRATEGICALLY.
Start self-paced today as an individual, or bring the whole team in with coach-led delivery. Not sure which is right for you? We'll figure it out together in 15 minutes. No obligation.